We want you to be satisfied with your purchase. Please read our refund policy below.
1. Digital Products/Services
- Due to the nature of digital products, all sales are final unless otherwise specified.
- If you encounter issues accessing your purchase, contact us at info@bkreationsart.com for assistance.
2. Physical Products (if applicable)
- Refunds are available within 5 business days of delivery if the item is unused, in its original packaging, and accompanied by proof of purchase.
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
3. Events, Programs, or Services
- Refunds for events or services must be requested at least 14 days prior to the start date.
- Event deposits are non-refundable unless otherwise discussed.
- No refunds will be issued after the event/service has begun unless canceled by us.
4. Processing
Approved refunds will be issued to the original payment method within 5 business days.