Refund and Returns Policy

We want you to be satisfied with your purchase. Please read our refund policy below.

1. Digital Products/Services

• Due to the nature of digital products, all sales are final unless otherwise specified.
• If you encounter issues accessing your purchase, contact us at info@bkreationsart.com  for assistance.

2. Physical Products (if applicable)

• Refunds are available within 5 business days  of delivery if the item is unused, in its original packaging, and accompanied by proof of purchase.
• Customers are responsible for return shipping costs unless the item is defective or incorrect.

3. Events, Programs, or Services

• Refunds for events or services must be requested at least 14 days prior to the start date.
• Event deposits are non-refundable unless otherwise discussed. 
• No refunds will be issued after the event/service has begun unless canceled by us.

4. Processing

Approved refunds will be issued to the original payment method within 5 business days.